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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

when creating a ticket i get message that select your department

 
  • Started 1 year ago by mautidavis
  • 5 posts in this topic
  • Latest reply from mautidavis
  1. User has not uploaded an avatar

    mautidavis

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    This is the case despite the fact that I have defined a number of departments in the system. What might be the problem?

    Thanks in advance for your help.

    Regards,
    Davis M Onsakia

    Posted 1 year ago #
  2. User has not uploaded an avatar

    mautidavis

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    Please find attached the current setup

    Posted 1 year ago #
  3. User has not uploaded an avatar

    mautidavis

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    some more files

    Posted 1 year ago #
  4. User has not uploaded an avatar

    Jim

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    I was getting that message as well until i went into the "Groups" section in admin and selected who has access

    Posted 1 year ago #
  5. User has not uploaded an avatar

    mautidavis

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    Thanks Jim for your help. Most appreciated.

    It has sorted out my problem.

    Posted 1 year ago #

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