Viewing tickets from members of the same group

justclint

offline
Member

Is it possible to have members of the same group to view all active tickets within that group, identifying not only the 'department' but also the user who submitted the ticket etc?

Posted 1 year ago #
atoot

offline
Member

Not Options currently
It has been disabled

Posted 1 year ago #
Smitty232

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Member

i need this two..esp if a user cant assign to another user

Posted 1 year ago #
adiroiban

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Member

I would also like to have this option... as a workaround, we are now using the admin panel to see all tickets.

Posted 1 year ago #

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