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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

Trellis Desk 1.0.4 is now available

 
  • Started 7 years ago by Aaron
  • 3 posts in this topic
  • Latest reply from ihostralia
  1. Aaron

    Aaron
    Creative Director

    Trellis Desk 1.0.4 is now available

    This update is recommended for all Trellis Desk users and includes several enhancements to improve the security and functionality of your helpdesk.

    • Addressed a security issue with staff permissions
    • Fixed issues relating to column sorting, guest ticket access, HTML email parsing, and logout cookies

    Trellis Desk 1.0.4 is free and can be downloaded through our website. It is important that you follow our upgrade instructions (namely, don't forget to run the upgrade wizard).

    Before you upgrade, remember that the upgrade process will overwrite any Trellis Desk source code modifications you've made (or any custom code modifications performed for you by ACCORD5). Support plan purchasers who have received custom code modifications from us should refrain from upgrading at this time -- please submit a request in our customer center for updated code modifications, allowing up to two weeks for this service to be completed. A diff report is available for users who wish to more closely examine the code changes in this release.

    Trellis Desk 2.0 is in active development. Please keep an eye on our company blog for updates, or follow @TrellisDesk on Twitter.

    Posted 7 years ago #
  2. User has not uploaded an avatar

    dyndragon
    Member

    The Gmail pop3.php file needs to be updated to allow use of the bugfixed mailparse class.

    Posted 7 years ago #
  3. ihostralia

    ihostralia
    Member

    This is top grade software. Our company using it for http://www.ihostralia.com and we are planning to use on other domains and hosting services. Thank you.

    Posted 4 years ago #

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