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ACCORD5 Company Forums » Trellis Desk » General Discussion

Trellis Desk 1.0.4 is now available

 
  • Started 6 years ago by Aaron
  • 9 posts in this topic
  • Latest reply from Anonymous
  1. Aaron

    Aaron
    Creative Director

    Trellis Desk 1.0.4 is now available

    This update is recommended for all Trellis Desk users and includes several enhancements to improve the security and functionality of your helpdesk.

    • Addressed a security issue with staff permissions
    • Fixed issues relating to column sorting, guest ticket access, HTML email parsing, and logout cookies

    Trellis Desk 1.0.4 is free and can be downloaded through our website. It is important that you follow our upgrade instructions (namely, don't forget to run the upgrade wizard).

    Before you upgrade, remember that the upgrade process will overwrite any Trellis Desk source code modifications you've made (or any custom code modifications performed for you by ACCORD5). Support plan purchasers who have received custom code modifications from us should refrain from upgrading at this time -- please submit a request in our customer center for updated code modifications, allowing up to two weeks for this service to be completed. A diff report is available for users who wish to more closely examine the code changes in this release.

    Trellis Desk 2.0 is in active development. Please keep an eye on our company blog for updates, or follow @TrellisDesk on Twitter.

    Posted 6 years ago #
  2. User has not uploaded an avatar

    webking
    Member

    When you run upgrade script, you will see it says "Trellis Desk 1.0.2" every where. :)

    Posted 6 years ago #
  3. DJ

    DJ
    Project Lead, Trellis Desk

    @webking Can you provide a screenshot?

    Posted 6 years ago #
  4. User has not uploaded an avatar

    naijaruns
    Member

    great! has email piping been fixed while using pop for google apps? The wiki page stated email piping wouldn't be available until 2.0, but that was before this release, just wondering if this had been updated. Thanks.

    Posted 6 years ago #
  5. DJ

    DJ
    Project Lead, Trellis Desk

    Email POP3 should work fine with Google Apps. You might need to edit pop3.php to use the correct security / ports. Where on the wiki does it say that email piping won't be available until 2.0?

    Posted 6 years ago #
  6. User has not uploaded an avatar

    webking
    Member

    When I said "Trellis Desk 1.0.2" every where, I think it's the language file that hasn't been updated although it is 1.0.4

    Posted 6 years ago #
  7. User has not uploaded an avatar

    qbicdesign
    Member

    DJ - why are you guys not using either SVN or your sourceforge project to release 1.0.4?
    those are both stuck on 1.03....

    Posted 6 years ago #
  8. DJ

    DJ
    Project Lead, Trellis Desk

    Trellis Desk is not open source which is why we don't use sourceforge. And I was having issues with the SVN earlier but it has now been updated.

    Posted 6 years ago #
  9. User has not uploaded an avatar

    steve
    Member

    Is there any documentation for the code? It is quite poor in many cases and a bit difficult to understand the global structure.

    Posted 4 years ago #

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