Submitting a ticket - page cannot be displayed error

justinn

offline
Member

Whenever a user creates a ticket - they click on Submit and it takes them to a Page cannot be displayed error. Is there somewhere that the default page can be changed? We would like to point them either to a “Your ticket has been successfully submitted” or to the Intranet Home page.

Currently the URL is: http://intranet2/trellis/index.php?act=tickets&code=submit

The request does get submitted but it is annoying for the end user and creates more tickets.

Thanks

Posted 1 year ago #
Ryan

offline
Customer Experience Lead

Hi Justin,

This might be a bug, or your server may be acting up. You can submit a report here for DJ to look at in further detail: http://trac6.assembla.com/trellisdesk/newticket

Posted 1 year ago #

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