i have a question as :
I have 2 staff. User1 - Group 1 - Dept1
User2 - Group 1 - Dept1
When User1 create a ticket, only User1 can view that ticket. And User2 dont view that ticket.
How do they can view ticket when they r together group or dept
Staff together dept or group dont view ticket
Hi everybody,Posted 3 years ago #
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