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ACCORD5 Company Forums » Pre-Sales Questions

Pricing, Translation, etc.

 
  • Started 4 years ago by Cuyahoga
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    Cuyahoga
    Member

    Hi, i am currently in a procurement process, in order to identifiy a support software, that enable us to provide specific support for our SAP customers. I have found your sopftware thru a Google search, and would like to clarifiy some doubts:
    - From what i understand, the usage is free, but the support requires a pricing, could you confirm that?
    - In terms of languages, do you have any portuguese translation?
    - Is there a possibility of creating a customer portal, for ticket submission? The implementation model, is on-premise, or cloud?
    - Is it possible to export the tickets database, for a file (CSV, etc)?
    - Do you have any mobile integration ( thru an AP, or other?

    Regards,

    Hugo Ferreira

    Posted 4 years ago #

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