Posting code into Knowledgebase Articles

rbhavesh

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Member

We are testing trellisdesk and so far, absolutely loving this product. I run into a problem though. In order to educate our users on some of the things, we need to show CODE into the knowledgebase articles. For example, codes like this..



But the visual editor either does not show it ,or turns it into actual HTML output. Is there a way I can post codes into knowledgebase articles?

Posted 1 year ago #
rbhavesh

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Member

Oh by the way, I have also tried turning off the "Rich Text Editor" for knowledgebase. It still doesnt work.

Posted 1 year ago #
dr.watson

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Member

I also got stucked on this problem...

Is there no wor karround or way to post code in the knowledge base?

Any help is appreciated ;-)

Posted 1 year ago #
tvds

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Member

Strange, I tried to turn ON the Rich Text Editor but cannot see it anywere.

And yes in both the member area as in the knowledge base and tickets it is turned to "ON"

Posted 1 year ago #
tvds

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Member

Hmmmm the Rich Text Editor only shows on replies

Posted 1 year ago #

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