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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

Permission problem with fresh install

 
  • Started 8 months ago by peterman
  • 2 posts in this topic
  • Latest reply from peterman
  1. User has not uploaded an avatar

    peterman

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    I have installed a fresh copy of TD 1.0.4 final. From the beggining I am getting this message on the Helpdesk view (being logged in as the administrator):

    Sorry, you do not have permission to access this support desk.
    Please go back and try again. If the problem persists, please contact an administrator.

    Is this a some sort of an install error or is there a way to set the permission for the administrator (and others as well)? Tried looking but haven't found the appropriate settings..

    Posted 8 months ago #
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    peterman

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    Ok, found out - the problem is with the ban list. Disabling checking it in config.php or just writing something in the ban lists (like a simple ";") solves the problem.

    Posted 8 months ago #

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