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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

New Install and keeps asking for admin login in ACP

 
  • Started 2 years ago by Peter_AUS
  • 8 posts in this topic
  • Latest reply from profitclinic
  1. User has not uploaded an avatar

    Peter_AUS

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    I have put up a new install of the software, I login as admin, everytime I click on something in the admin, it keeps asking me to login all the time, every different selection. Any ideas. I have tried it with cookie domain as blank and with my .websitename but still happens. Strange as it works on my test site, and that has same settings, blank for cookiedomain name, and nothing else, just using basic vanilla install settings.

    Posted 2 years ago #
  2. Blank for cookie domain should fix the issue. If you want to use a global cookie, make sure you put your domain with a period (.) in front of it.

    Good: .accord5.com
    Bad: .accord5

    Posted 2 years ago #
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    hunsford

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    I'm having the same issue. Cookie domain is already blank. When I try to set it, I'm redirected to the login screen, and my changes don't save.

    Posted 2 years ago #
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    rdewolff

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    Same problem here using your product on our intranet.

    Posted 2 years ago #
  5. profitclinic

    profitclinic

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    Yep, same problem here. Any suggestions that actually work?

    Posted 1 year ago #
  6. profitclinic

    profitclinic

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    Okay... I tried blank cookie fields. No change. Still requires log in at every action.

    Posted 1 year ago #
  7. profitclinic

    profitclinic

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    Hmmm... found the problem, I suspect. At least it's not still happening.

    (Domain propagation hadn't resolved completely.)

    Posted 1 year ago #
  8. profitclinic

    profitclinic

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    I spoke too soon. Two hours later, two re-installs, and the @#$%^&* problem STILL persists.

    Back to Maian Support or OsTicket. I don't have time for this nonsense. Great looking product, LOUSY admin reliability.

    Posted 1 year ago #

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