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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

MUST people register before submitting a ticket?

 
  • Started 2 years ago by dax702
  • 2 posts in this topic
  • Latest reply from Sparklesperson
  1. dax702

    dax702

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    Member

    I would like to know if there's an option to make it where people don't have to register prior to submitting a ticket. In other words, the act of submitting the ticket is what should register them and perhaps the system sends a random password to them after they submit their ticket. Is this possible with TrellisDesk?

    Posted 2 years ago #
  2. Sparklesperson

    Sparklesperson

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    Member

    Go to "manage Groups" and choose "guest". You can modify the settings there so they don't have to register to submit a ticket.

    Posted 1 year ago #

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