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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

Login issue with IE

 
  • Started 2 years ago by martini5470
  • 5 posts in this topic
  • Latest reply from Ryan
  1. User has not uploaded an avatar

    martini5470

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    First of all, I'd like to thank you for creating such a great product :)

    The issue I'm having has to do with IE login. Every time I log in in the main page I have remember me selected and I also set $config['acp_session_timeout'] to some massive number, but if I close that window and reopen again It shows me that I'm not logged in and I need to log in again. I messed around with IE configuration, set cookies to low, but it keeps happening again. Same applies to ACP login. Please help

    Posted 2 years ago #
  2. User has not uploaded an avatar

    ajayanty

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    Hi, I use IE7 and do not have this issue. What version of IE do you use?

    Posted 2 years ago #
  3. User has not uploaded an avatar

    martini5470

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    I'm using IE7

    Posted 2 years ago #
  4. User has not uploaded an avatar

    martini5470

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    hi again, I've also notice that when I log in, site automatically redirects to http://domain/trellis//index.php?act=portal which holds the log in info. However if from there I decide to go back to http://domain/trellis I'm logged off and the site doesn't automatically redirect me to //index.php?act=portal.. After I add //index.php?act=portal I'm logged in again.. weird.

    Posted 2 years ago #
  5. Ryan

    Ryan

    offline
    Customer Experience Lead

    I think we still might have lingering IE Cookie Issues, you can file a bug report here: http://trac.assembla.com/trellisdesk/newticket

    Posted 2 years ago #

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