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ACCORD5 Company Forums » Trellis Desk » General Discussion

Filter Tickets by Custom Field

 
  • Started 5 years ago by hfaria
  • 1 post in this topic
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    hfaria
    Member

    I did this in order to be able to filter tickets by custom field values:

    Ive changed the file:
    /teste.bacula.com.br/admin/manage/ad_tickets.php

    Lline:
    $fields = array( 'id' => 'Ticket ID', 'subject' => 'Subject', 'message' => 'Message', 'mname' => 'Submitted By', 'email' => 'Email' );

    And added the following:
    'cdfields' => 'Customized Fields'

    The only problem is that it searchs in the hole customized fields. =)

    Posted 5 years ago #

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