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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

Failure to set up mySQL tables

 
  • Started 1 year ago by csalle01
  • 2 posts in this topic
  • Latest reply from teknophil1ac
  1. csalle01

    csalle01

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    Member

    I have deployed the trellis desk into an apache server running php. I can get to the installation center when I navigate to http://localhost/install. I can get to step 3 (setting up of mysql db tables) when I enter all my information i get forwarded to a blank page. Its seems as if a SQL script fails to create the necessary tables in mysql. It has to be something I have not setup Right.

    Here are my mySQL settings I entered:
    host: localhost
    port: 3306
    username: root
    pwd: admin
    database: trellisdesktop
    table prefix: db_

    Within the mysql console window I run 'show databases;' cmd and trellisdesktop db does show as a current table within my mysql instance. I put in the root account which I believe has priviledges to all tables but this may be the issue

    Any help would be greatly appreciated!!

    Posted 1 year ago #
  2. teknophil1ac

    teknophil1ac

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    Member

    I had this problem until i pointed my browser directly at the "install" folder (eg. http://helpdesk.domain.com/install, as opposed to just http://helpdesk.domain.com). The top level auto points you to the install subdirectory, but the database creation step just kept bombing out. I'm not sure if it was a fluke or what.. but the tables were automatically added finally and the install completed.

    Posted 1 year ago #

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