Email Piping No Working « ACCORD5 Company Forums

Email Piping No Working

forex4noobs

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I tried to set up email piping and to do so I set up a forwarder on cPanel. Whenever I send an email to my support desk address I know get a bounce back with an error

Warning: require_once(Mail/mimeDecode.php) [function.require-once]: failed to open stream: No such file or directory in <b>/home/user/public_html/help-desk/includes/class_mailparse.php on line 30

Fatal error: require_once() [function.require]: Failed opening required 'Mail/mimeDecode.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in <b>/home/user/public_html/help-desk/includes/class_mailparse.php on line 30

After looking at class_mailparse.php in Trellis Desk it does in fact call to a file that doesn't exist. What is going on?

Posted 1 year ago #
forex4noobs

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Member

Oops, typo in the title, it is meant to say "Email Piping Not Working"

Posted 1 year ago #
djcoby

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Member

first make sure your hosting support PEAR.
you can check throw your Cpanel - it's a must.

look for PHP Pear Packages.

Posted 1 year ago #
promiseofcake

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Member

On my system (plesk) PEAR is located here: /usr/share/psa-pear so I used the following at the top of class_mailparse.php to declare that directory as part of the path:

ini_set('include_path', ini_get('include_path') . ':/usr/share/psa-pear');

The initial : means append this to the current path, if you ignore that it will replace the full path with only /usr/share/psa-pear

Posted 1 year ago #

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