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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

Email piping - help

 
  • Started 2 years ago by firemouth
  • 2 posts in this topic
  • Latest reply from AlliedPlugins
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    firemouth

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    I just downloaded and installed Trellis Desk v1.0.1 Final in order to demo helpdesk software for our company. So far I like Trellis the best but I I have read the help articles on how to set up email piping (http://docs.accord5.com/Email_Piping) and I can't for the life of me locate the "Mail" section in cPanel that these instructions are referring to so that I can find the "Add Forwarder" and get this piece set up. Am I blind or what?

    Any help would be appreciated.
    Thanks

    Posted 2 years ago #
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    AlliedPlugins

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    I'm betting you don't have the X theme for CPANEL yet. We had to update it using WHM before we saw the right options in the forward section. (May have to contact your host.) Only sad thing is that we didn't get it cooking.

    In either the old or the new, look for e-mail setup... then look for add forwarder.

    That work?

    AlliedPlugins

    Posted 2 years ago #

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