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ACCORD5 Company Forums » Pre-Sales Questions

Attaching a Document

 
  • Started 7 years ago by luoxiaosang
  • 3 posts in this topic
  • Latest reply from Spider Mycron
  1. User has not uploaded an avatar

    jloswald
    Member

    I was wondering if someone signs up to my help desk, if they are able to attach a document to their support request? I was viewing the demo, and it seems as though a member can attach a document, but not a user, so I am confused on what the difference is between a user and a member? Would member be, let's say, a paid customer to my joomla site?

    Posted 7 years ago #
  2. DJ

    DJ
    Project Lead, Trellis Desk

    I'm slightly confused here myself. Any user (guest, person, member - whatever you want to call it) can attach a document to their ticket provided they have permission (based on group and department permissions).

    Posted 7 years ago #
  3. User has not uploaded an avatar

    Spider Mycron
    Member

    Hello,
    how users can attach files please ?

    thanks

    Posted 5 years ago #

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