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ACCORD5 Company Forums » Trellis Desk » Peer-to-Peer Support

Admin is too buggy for me. Back to Maian Support or OsTicket!

 
  • Started 1 year ago by profitclinic
  • 3 posts in this topic
  • Latest reply from KAOSFORGE
  1. profitclinic

    profitclinic

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    Member

    Sorry guys... after three hours of trying everything, include several installs, doing everything suggested in the forums and endless frustration, the admin STILL keeps demanding log-in with every edit, every change of page.

    That's unsustainable, even in a free product.

    Unless, of course, it's a sneaky way to drive users into paid support plans. Either way, I'm gone.

    Posted 1 year ago #
  2. User has not uploaded an avatar

    alphadak

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    Member

    FIXED IT! Ok. I'm going to try and cross post this to all posts that had this issue!

    In the config.php file, there is a value for acp_session_timeout. It was, by default, set to 3.

    I changed this to match the value in my system settings, which was 120. Immediately, IE Started working correctly!

    Good luck everyone!

    Posted 2 months ago #
  3. User has not uploaded an avatar

    KAOSFORGE

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    It has to do with your PHP installation.
    In my config file it was set to 60 and I am using the very latest version from https://github.com/KAOSFORGE/TrellisDesk

    Also these crossposts dont help them after 1 year

    Posted 2 months ago #

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