http://forums.accord5.com/ Official discussion boards for ACCORD5 en Wed, 22 May 2013 02:12:53 +0000 http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-5663 Thu, 06 Sep 2012 06:26:29 +0000 steve 5663@http://forums.accord5.com/ <p>Is there any documentation for the code? It is quite poor in many cases and a bit difficult to understand the global structure. </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4349 Wed, 28 Apr 2010 23:55:56 +0000 DJ 4349@http://forums.accord5.com/ <p>Trellis Desk is not open source which is why we don't use sourceforge. And I was having issues with the SVN earlier but it has now been updated. </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4348 Wed, 28 Apr 2010 03:56:12 +0000 qbicdesign 4348@http://forums.accord5.com/ <p>DJ - why are you guys not using either SVN or your sourceforge project to release 1.0.4?<br /> those are both stuck on 1.03.... </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4318 Tue, 13 Apr 2010 05:31:11 +0000 webking 4318@http://forums.accord5.com/ <p>When I said "Trellis Desk 1.0.2" every where, I think it's the language file that hasn't been updated although it is 1.0.4 </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4316 Mon, 12 Apr 2010 18:41:56 +0000 DJ 4316@http://forums.accord5.com/ <p>Email POP3 should work fine with Google Apps. You might need to edit pop3.php to use the correct security / ports. Where on the wiki does it say that email piping won't be available until 2.0? </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4315 Mon, 12 Apr 2010 07:23:58 +0000 naijaruns 4315@http://forums.accord5.com/ <p>great! has email piping been fixed while using pop for google apps? The wiki page stated email piping wouldn't be available until 2.0, but that was before this release, just wondering if this had been updated. Thanks. </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4304 Wed, 07 Apr 2010 15:14:54 +0000 DJ 4304@http://forums.accord5.com/ <p>@webking Can you provide a screenshot? </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4302 Wed, 07 Apr 2010 14:19:52 +0000 webking 4302@http://forums.accord5.com/ <p>When you run upgrade script, you will see it says "Trellis Desk 1.0.2" every where. :) </p> http://forums.accord5.com/topic/trellis-desk-104-is-now-available#post-4284 Thu, 01 Apr 2010 02:38:08 +0000 Aaron 4284@http://forums.accord5.com/ <p><strong>Trellis Desk 1.0.4 is now available</strong></p> <p>This update is recommended for all Trellis Desk users and includes several enhancements to improve the security and functionality of your helpdesk.<br /> <ul><li>Addressed a security issue with staff permissions</li><li>Fixed issues relating to column sorting, guest ticket access, HTML email parsing, and logout cookies</li></ul></p> <p>Trellis Desk 1.0.4 is free and can be downloaded through <a href="http://www.accord5.com/trellis/download">our website</a>. It is important that you follow our <a href="http://docs.accord5.com/Upgrading_Trellis_Desk">upgrade instructions</a> (namely, don't forget to run the upgrade wizard).</p> <p>Before you upgrade, remember that the upgrade process will overwrite any Trellis Desk source code modifications you've made (or any custom code modifications performed for you by ACCORD5). Support plan purchasers who have received custom code modifications from us should refrain from upgrading at this time -- please submit a request in our <a href="http://customer.accord5.com">customer center</a> for updated code modifications, allowing up to two weeks for this service to be completed. A <a href="http://www.accord5.com/td_v104_diff.zip">diff report</a> is available for users who wish to more closely examine the code changes in this release.</p> <p>Trellis Desk 2.0 is in active development. Please keep an eye on our <a href="http://five.posterous.com">company blog</a> for updates, or follow <a href="http://twitter.com/TrellisDesk">@TrellisDesk</a> on Twitter. </p>