http://forums.accord5.com/ Official discussion boards for ACCORD5 en Thu, 09 Feb 2012 16:29:27 +0000 http://forums.accord5.com/topic/trellis-desk-102-now-available#post-4957 Tue, 01 Mar 2011 08:27:35 +0000 billwill 4957@http://forums.accord5.com/ <br /> http://forums.accord5.com/topic/trellis-desk-102-now-available#post-3981 Tue, 26 Jan 2010 15:35:29 +0000 macmillaninc 3981@http://forums.accord5.com/ <p>None from within that I am aware of. </p> http://forums.accord5.com/topic/trellis-desk-102-now-available#post-3980 Tue, 26 Jan 2010 15:29:43 +0000 OnLetterhead 3980@http://forums.accord5.com/ <p>Is there a way to install the update from within the software? Or do I need to download the files and start over? </p> http://forums.accord5.com/topic/trellis-desk-102-now-available#post-3974 Sun, 24 Jan 2010 16:21:29 +0000 dsimms 3974@http://forums.accord5.com/ <p>It seems like you are just stringing people along. I have seen this before when upgrade notices keep coming up, expect for the upgrade itself...next thing you know, 1-2-3 years have gone by, and in the mean time, your still making those promises...you should not keep making promises if you can not deliever in a fair short amount of time.</p> <p>Your script does have some potential, but at this time, I will have to remove it and go with<br /> the best support ticket which we all know who it is, which i really hate to do. If you implement<br /> those few suggestions I gave you, then I would be more then happy to support you.</p> <p>I also think you need to work on the layout a little...it looked whacked on the<br /> client side...help desk section is too wait...align it closer with the status bar..<br /> the client MyAccount register/login section is way off to the right, place it<br /> on the left...jazz it up a litte..at least try to compete with the big boys..</p> <p>you are close, you are just not there yet.</p> <p>Thank-You </p> http://forums.accord5.com/topic/trellis-desk-102-now-available#post-3848 Mon, 30 Nov 2009 09:51:18 +0000 alejo139 3848@http://forums.accord5.com/ <p>Thank you very much for such great work </p> http://forums.accord5.com/topic/trellis-desk-102-now-available#post-3693 Wed, 30 Sep 2009 07:17:59 +0000 qwasyx 3693@http://forums.accord5.com/ <p>whoo bro thankz ! </p> http://forums.accord5.com/topic/trellis-desk-102-now-available#post-3685 Sun, 27 Sep 2009 18:13:08 +0000 Aaron 3685@http://forums.accord5.com/ <p><strong>Trellis Desk 1.0.2 is now available</strong></p> <p>This update is recommended for all Trellis Desk users and includes several fixes that enhance the functionality and compatibility of your helpdesk.<br /> <ul><li>New email parsing system for improved piping and POP3 support</li><li>Staff can now reply to tickets via email</li><li>A closed ticket will now automatically re-open if an email reply is received</li><li>Experimental support for language localization in incoming / outgoing emails</li><li>Various bug fixes</li></ul></p> <p>Trellis Desk 1.0.2 is free and can be downloaded through <a href="http://www.accord5.com/trellis/download">our website</a>.</p> <p>Trellis Desk 2.0 is in active development. Please keep an eye on our <a href="http://five.posterous.com">company blog</a> for updates. </p>