http://forums.accord5.com/ Official discussion boards for ACCORD5 en Sat, 04 Feb 2012 03:53:29 +0000 http://forums.accord5.com/topic/fatal-error-1#post-5414 Fri, 27 Jan 2012 04:59:06 +0000 sirtom 5414@http://forums.accord5.com/ <p>IE 9 shows no javascript details about error. Just the page loads with text </p> <p>There has been a fatal error with the A5 Core.</p> <p>--------------</p> <p>Variable passed to 'update_config' is not an array.</p> <p>But the erroing starts already from ticket page when I open one ticket I get error.</p> <p>Message: Object does not support atribute or method 'parentElement'<br /> Row: 1<br /> Mark: 41090<br /> Code: 0<br /> URI: ..............includes/tinymce/tiny_mce.js</p> <p>When I turn of javascript error messages of I can finally reply but I get this fatal core error page in response. Reply itself actually saves itself.<br /> Same fatal error page is when closing tickets.<br /> I'd suggest you install ie 9 soemwhere and test it to see whats going on.</p> <p>Thanks. </p> http://forums.accord5.com/topic/welcome-to-our-new-company-forums#post-5397 Tue, 03 Jan 2012 03:09:19 +0000 ronss_1472 5397@http://forums.accord5.com/ <p>Mobile Clarity takes your site and creates a mobile version / mobile website. Have us create a free mock up of your mobile site, with no obligation.for more info please visit this site.<br /> <a href="http://mobile-clarity.com" rel="nofollow">http://mobile-clarity.com</a> </p> http://forums.accord5.com/topic/arabic-translation-was-submitted#post-5391 Sat, 31 Dec 2011 01:15:56 +0000 abosaleh 5391@http://forums.accord5.com/ <p>ALSO I NEED IT </p> <p><a href="mailto:saeedalbuainain@gmail.com">saeedalbuainain@gmail.com</a> </p> http://forums.accord5.com/topic/businessshopping_links#post-5338 Tue, 06 Dec 2011 22:50:15 +0000 marniawaugh 5338@http://forums.accord5.com/ <p><a href="http://www.cartitleloanscalifornia.com/">Vehicle Title Loans</a><br /> Find automobile title loans, car title loan, pink slip loans and auto title loans in California, Pasadena, Ventura, Palmdale, Anaheim and Sacramento. Get the money you need instantly call 1.888.202.3451!</p> <p><a href="http://www.primetimeclothing.com/">Closeout Wholesalers</a><br /> Primetime Clothing is the finest wholesale clothing destributor offering wholesale fashion, wholeslae dresses &#38; wholesale women’s clothing online. </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5273 Tue, 15 Nov 2011 04:07:39 +0000 Extremeart 5273@http://forums.accord5.com/ <p>You know that V 2 is in development and not secure for productive use?<br /> Also please use the newest one, tyou find it on <a href="https://github.com/KAOSFORGE/TrellisDesk" rel="nofollow">https://github.com/KAOSFORGE/TrellisDesk</a></p> <p>I am currently the only one working on the project and also have to do much work, also attachments.</p> <p>Which error do you get if you reply a ticket?<br /> Also I dont get an error if I login.<br /> Please describe the issue more precise and also file an issue on <a href="https://github.com/KAOSFORGE/TrellisDesk/issues" rel="nofollow">https://github.com/KAOSFORGE/TrellisDesk/issues</a></p> <p>Also it seems your trellis desk installation runs on a windows machine (iis?)<br /> but currently there may be some issues with iis or windows.</p> <p>i use a linux based hosting platform </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5272 Mon, 14 Nov 2011 00:34:46 +0000 Wasim 5272@http://forums.accord5.com/ <p>If Client want to Attach some file from his/her end, what should I do As Administrator? At Now, Client is unable to attach the file, while only Administrator Rol;e users can attach the files but that was not displaying and a label is written there 'Directory' where is this directory? How can I check the Attachment being uploaded or not? </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5271 Mon, 14 Nov 2011 00:27:00 +0000 Wasim 5271@http://forums.accord5.com/ <p>This is One which Actually not posted before. </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5270 Mon, 14 Nov 2011 00:25:06 +0000 Wasim 5270@http://forums.accord5.com/ <p>I got an Error when i am replying the Client for ticket, See the attachment </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5269 Mon, 14 Nov 2011 00:06:42 +0000 Wasim 5269@http://forums.accord5.com/ <p>I am Using Version 2 (Latest one), but if there is some problem regarding my Scenario, than please let me know, I describe my Requirement at the Top, If this is possibly in Trellis Desk, please let me know so I can Use TD as per my requirements.</p> <p>Thank you for your Time. </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5268 Fri, 11 Nov 2011 03:19:27 +0000 Extremeart 5268@http://forums.accord5.com/ <p>Did you change something?<br /> Which TD version do you use? 1 or 2? </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5267 Thu, 10 Nov 2011 06:12:40 +0000 Wasim 5267@http://forums.accord5.com/ <p>I got this error when I try to login from Client's section</p> <p>'Fatal error: Uncaught exception 'Exception' with message 'Syntax Error in template "D:\Hosting\4662448\html\ticket/skins/s2/templates/wrapper.tpl" on line 25 " {include $sub_tpl}" - Unexpected "$", expected one of: "identifier" , INTEGER' in D:\Hosting\4662448\html\ticket\includes\smarty\sysplugins\smarty_internal_templatecompilerbase.php:398 Stack trace: #0 D:\Hosting\4662448\html\ticket\includes\smarty\sysplugins\smarty_internal_templateparser.php(2573): Smarty_Internal_TemplateCompilerBase-&gt;trigger_template_error() #1 D:\Hosting\4662448\html\ticket\includes\smarty\sysplugins\smarty_internal_templateparser.php(2638): Smarty_Internal_Templateparser-&gt;yy_syntax_error(21, '$') #2 D:\Hosting\4662448\html\ticket\includes\smarty\sysplugins\smarty_internal_smartytemplatecompiler.php(46): Smarty_Internal_Templateparser-&gt;doParse(21, '$') #3 D:\Hosting\4662448\html\ticket\includes\smarty\sysplugins\smarty_internal_templatecompilerbase.php(86): Smarty_Internal_SmartyTemplateCompiler-&gt;doCompile('&lt;!DOCTYPE html ...') #4 in D:\Hosting\4662448\html\ticket\includes\smarty\sysplugins\smarty_internal_templatecompilerbase.php on line 398' </p> http://forums.accord5.com/topic/customize-the-clients-group#post-5266 Wed, 09 Nov 2011 23:21:44 +0000 Wasim 5266@http://forums.accord5.com/ <p>Is there anyone who can define me the customization of Client's group? I don't want to display the Internal Hierarchy of our Group to Client.</p> <p>I have two Departments, and I need to customize the Clients view in such a way that client only intact with one department who is official and the Internal department's action should hide, Let say if the Internal Department change the priority, move the Ticket to the other department anything from internal,Client should not able to view all such changing of the Ticket. </p> <p>Let say, I have a Depart 'A' which is actually contain the tickets from clients, and if the Department move this ticket to the Internal Department 'B', Client should not get the Actions, There only should display that Ticket is assigned to Department 'A' and when the ticket is fixed and re assign to Department 'A' by Internal Department 'B', there is a notification mail issue to the client that the Ticket has been resolved.And all Internal matters should be display the what will happen to this ticket internally. </p> http://forums.accord5.com/topic/fatal-error-1#post-5225 Sun, 16 Oct 2011 10:09:10 +0000 KAOSFORGE 5225@http://forums.accord5.com/ <p>So its every time with this browsers? Can you give me the exact error message (also the line which is affected in the php script -is there written normally)</p> <p>So I know exactly what causes this problem so I can solve this. </p> http://forums.accord5.com/topic/open-source-v2#post-5186 Tue, 13 Sep 2011 04:08:53 +0000 jman 5186@http://forums.accord5.com/ <p>Excellent news! And you've even mounted it on GitHub. Awesome! Thank you so much for releasing this app to the wild. Hopefully it will grow strong.</p> <p>Time to roll up our sleeves &#38; get busy, folks... </p> http://forums.accord5.com/topic/open-source-v2#post-5184 Mon, 12 Sep 2011 01:52:05 +0000 DJ 5184@http://forums.accord5.com/ <p>We hear ya! Today is your lucky day!</p> <p><a href="http://accord5.com/" rel="nofollow">http://accord5.com/</a> </p> http://forums.accord5.com/topic/open-source-v2#post-5178 Fri, 09 Sep 2011 06:16:00 +0000 jman 5178@http://forums.accord5.com/ <p>Howdy,</p> <p>Just wondering if v2 will be open sourced, as there seems to be no movement on the project anymore.</p> <p>Would be interested in fixing some of the bugs in v2 (can't even add users, for example, the db record never gets entered); however, though the app is advertised as being "Completely free", it is not. </p> <p>In order to legally use the software, I am required to pay in the form of advertising your company via the copyright that according to the license must remain - unless I spring for a "copyright removal license", which makes it no longer free.</p> <p>Am not saying you should not get due credit for some good code. But forcing me to leave an ad in place for your company unless I pay to be allowed to remove it is a big turnoff.</p> <p>Better to put it under the GNU umbrella. More flies with sugar, and all.</p> <p>Still, a good project. Would be nice to see continued development. </p> http://forums.accord5.com/topic/fatal-error-1#post-5092 Mon, 06 Jun 2011 19:11:59 +0000 sirtom 5092@http://forums.accord5.com/ <p>When submittin a ticket or adding relpy I often get<br /> There has been a fatal error with the A5 Core.</p> <p>--------------</p> <p>Variable passed to 'update_config' is not an array.</p> <p>Using either Explorer 8, Firefox 4, with explorer 9 it want work at all I think. Same time the ticket or reply is saved, when you browse the tickets again. </p> http://forums.accord5.com/topic/trellis-modifications#post-5056 Tue, 03 May 2011 06:50:40 +0000 pcelite2 5056@http://forums.accord5.com/ <p>Can you tell me the rules to set-up links to specific categories within the html of the help desk? Also, the same for the menu tree, if you know?</p> <p>I presume you would know because you changed the link structure within yours and I've been trying desperately to with no luck at all.</p> <p>Thanks for any help!! </p> http://forums.accord5.com/topic/trellis-modifications#post-5032 Mon, 11 Apr 2011 10:09:22 +0000 fentontech 5032@http://forums.accord5.com/ <p>I would very much appreciate the administration menu modification... </p> http://forums.accord5.com/topic/simplified-chinese-language-pack-has-been-completed#post-5030 Thu, 07 Apr 2011 21:52:43 +0000 jayfansmoon 5030@http://forums.accord5.com/ <p>HI WAR3ANDC.S</p> <p>Nice contribution. I would like to download your Simplified Chinese Language Pack ..but I cannot found it, where can i download it? </p>